With over 20 years of experience, I am a visionary and servant leader in design.
I am passionate about delivering transformative, user-centered solutions across various disciplines, including Product Design, User Research, Service Design, User Experience Design, User Interface Design, Interaction Design, and Design Systems, all supported by effective User-Centered Design Operations (UCDOps).
My work spans complex programs in both the public and private sectors. I strive to create measurable impacts through inclusive design, scalable processes, and strategic governance.
I thrive on blending creativity with strategy while overseeing design operations, empowering teams, streamlining workflows, and enhancing the overall value of design. As a mentor and change agent, I advocate for a design-thinking culture that nurtures the creation of meaningful experiences, aligning user needs with business objectives.
I invite you to explore my portfolio, which showcases innovative services and products crafted for leading organisations. It highlights the collaborative efforts that drive excellence from concept to launch.